Payment Policy
Thank you for choosing Happy Hoos to inspire your creative journey! Please review our payment policy outlined below before making a purchase.
Accepted Payment Methods
We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards (Visa, Mastercard)
- Shop Pay
- PayPal
- Digital Wallet Payments (Apple Pay, Google Pay, Meta Pay, Amazon Pay)
Security and Protection
Your payment information is encrypted and securely processed through Shopify Payments, ensuring a safe and reliable transaction experience. We do not store any credit card details on our servers.
All payment information is handled securely by Shopify Payments or the respective payment processor. Shopify Payments is PCI-compliant and offers 3D Secure checkouts for added security.
Currency and Pricing
All prices on our website are listed in US dollars (USD).
If you are purchasing from a different country, your bank or payment provider may apply additional currency conversion fees. These fees are not controlled by Happy Hoos and are your responsibility.
We reserve the right to change prices at any time without notice. However, any price changes will not affect orders that have already been confirmed.
Payment Processing
Payments are processed immediately upon placing your order. Once your payment has been successfully processed, you will receive an order confirmation via email.
In case of payment failure, you will be notified, and your order will not be processed until successful payment is received.
Sales Tax
Sales tax will be applied to orders based on the shipping address provided during checkout. The applicable tax rate will be calculated and displayed before you complete your purchase. Happy Hoos complies with all applicable tax laws and regulations.
Pre-orders and Backorders
For pre-order or backorder items, your payment will be processed at the time of order placement, not at the time of shipping.
We will provide estimated shipping dates for pre-order and backorder items, but these dates are subject to change.
Subscription Services (if applicable)
For any subscription-based services, payments will be automatically charged to your chosen payment method at the start of each billing cycle.
You can cancel your subscription at any time by contacting our customer service team.
Refunds and Returns
We accept returns within 14 days of delivery. For detailed information regarding refunds, returns, and exchanges, please refer to our separate Refund and Return Policy.
Chargebacks and Disputes
If you have any issues with your order, please contact us before initiating a chargeback with your bank or payment provider.
We are committed to resolving any problems directly with our customers.
International Orders
For international orders, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. These charges are your responsibility.
Payment of these charges is necessary to release your order from customs. Happy Hoos is not responsible for any customs and import charges.
Coupons and Discount Codes
Coupons and discount codes may be offered at our discretion and are subject to specific terms and conditions.
Unless otherwise stated, coupons and discount codes:
o Are valid only for a limited time.
o Can only be used once per customer.
o Cannot be combined with other offers or promotions.
o Are not valid on previous purchases.
o Cannot be redeemed for cash or credit.
o Must be entered at the time of purchase; we cannot apply discounts retroactively.
I. We reserve the right to modify or cancel any coupon or discount code at any time without prior notice.
II. Coupons and discount codes are void where prohibited by law.
III. Abuse of coupon or discount code offers may result in the cancellation of the order or deactivation of the customer's account.
IV. For some promotions, a minimum purchase amount may be required before a coupon or discount code can be applied.
V. Certain products may be excluded from coupon or discount code offers. These exclusions will be clearly stated in the offer terms.
Policy Updates
We reserve the right to update or modify this payment policy at any time without prior notice. Any changes to the policy will be reflected on this page. It is your responsibility to review this policy periodically.
Contact Information
If you have any questions or concerns regarding our payment policy, please feel free to contact us at hello@myhappyhoos.com.
By completing a purchase on our website, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this payment policy.
Thank you for supporting creativity with Happy Hoos!
Inspire, Create, Thrive, Team Happy Hoos